Infoblox Universal DDI delivers DNS, DHCP and IP address management across branches, data centers and clouds, with modern REST APIs for automated IP and DNS lifecycle management. The Universal DDI and Salesforce integration connects Salesforce automation (Flow) and service processes to Infoblox as the authoritative DDI source of truth.

With this integration, Salesforce workflows and AI agents can automatically reserve or allocate IP addresses, create or update DNS records, and synchronize network metadata back into Salesforce—reducing manual effort, eliminating common errors and accelerating service fulfillment across hybrid and multi-cloud environments. Admins can use prebuilt Infoblox actions in Salesforce Flow Builder to operationalize common network tasks, such as creating DNS resource records, creating networks, managing network views/allocations, extracting network representations, and updating DNS records—enabling consistent, policy-aligned execution at scale.

Infoblox NIOS DDI ServiceNow Activity Packs